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What to do when management doesn't consult relevant teams in major projects?


When I ask my boss a question he says he's already answered but he hasn'tManagement communication while monopolies and mergers commission decision pending?what to do when there are rumors of firing employees on their increment dayHow to defend my supervisor from higher managementHow to address management concerns for “what if you leave?”Having to execute an important change for the client without telling himHow to deal with designers who plagiarize copyrighted content when management isn't concerned?How to avoid being exploited by a senior employee who isn't even in my team?How to communicate with a manager who forbids me to write emails and denies that I told him thingsI'm the new CTO?













0















I work for a company that has > 200 employees, and in recent years we've noticed that management hasn't consulted with relevant teams for major projects, resulting in confusion, frustration and extra money spent.



For example in 2016 the company built a new office across town. The leader of the team who would be working there was asked by management about furnishings and gave their requirements, such as longer desks (to accommodate printers or a space for clients to spread out documents). When the building was 3/4 built the team leader asked about the requirements and found many had been changed or denied, such as desk length or shelving. As a result the company had to spend money on end tables, and some people have client meetings in an unused office just to have some more desk space.



In 2017 the company moved from key-based locks to card-based locks. IT was consulted for some of the technical aspects, but only after a system had been decided upon and quotes agreed upon by management. They hadn't considered things like our copiers which would need updating to work with the new format of cards, on top of turnaround times when a visitor came on site (as a keycard would need to be printed for them). The result was a mad rush to buy a new card printer and upgrade our existing copier card scanners.



And two weeks ago we discovered that management had been talking with an external company for the last 6 months to redevelop the company's (in-house) website. Our current webmaster was only informed when someone from the external company called up asking for login details so they could switch the website over, and now there's a mild panic such as will the new site integrate with other systems we've got? Who will maintain the content on the website? questions about why the change was necessary, why wasn't anyone (except management) consulted about it, and so forth.



We've raised this issue with our supervisor a few times, who have raised it with management a few times, but nothing seems to change. Projects keep going and those who are making the decisions don't consider the finer details of the project.



Is there anything we can do to ensure management speak with people before deciding on things? I worry that at some point our customer system will be replaced on a whim by management who sat through a five minute demo at a conference and we'll be struggling to understand why, or keep up.



I'm a firm believer in "let them fall flat on their face", but clearly that hasn't worked.









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    I work for a company that has > 200 employees, and in recent years we've noticed that management hasn't consulted with relevant teams for major projects, resulting in confusion, frustration and extra money spent.



    For example in 2016 the company built a new office across town. The leader of the team who would be working there was asked by management about furnishings and gave their requirements, such as longer desks (to accommodate printers or a space for clients to spread out documents). When the building was 3/4 built the team leader asked about the requirements and found many had been changed or denied, such as desk length or shelving. As a result the company had to spend money on end tables, and some people have client meetings in an unused office just to have some more desk space.



    In 2017 the company moved from key-based locks to card-based locks. IT was consulted for some of the technical aspects, but only after a system had been decided upon and quotes agreed upon by management. They hadn't considered things like our copiers which would need updating to work with the new format of cards, on top of turnaround times when a visitor came on site (as a keycard would need to be printed for them). The result was a mad rush to buy a new card printer and upgrade our existing copier card scanners.



    And two weeks ago we discovered that management had been talking with an external company for the last 6 months to redevelop the company's (in-house) website. Our current webmaster was only informed when someone from the external company called up asking for login details so they could switch the website over, and now there's a mild panic such as will the new site integrate with other systems we've got? Who will maintain the content on the website? questions about why the change was necessary, why wasn't anyone (except management) consulted about it, and so forth.



    We've raised this issue with our supervisor a few times, who have raised it with management a few times, but nothing seems to change. Projects keep going and those who are making the decisions don't consider the finer details of the project.



    Is there anything we can do to ensure management speak with people before deciding on things? I worry that at some point our customer system will be replaced on a whim by management who sat through a five minute demo at a conference and we'll be struggling to understand why, or keep up.



    I'm a firm believer in "let them fall flat on their face", but clearly that hasn't worked.









    share







    New contributor




    Jim is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.






















      0












      0








      0








      I work for a company that has > 200 employees, and in recent years we've noticed that management hasn't consulted with relevant teams for major projects, resulting in confusion, frustration and extra money spent.



      For example in 2016 the company built a new office across town. The leader of the team who would be working there was asked by management about furnishings and gave their requirements, such as longer desks (to accommodate printers or a space for clients to spread out documents). When the building was 3/4 built the team leader asked about the requirements and found many had been changed or denied, such as desk length or shelving. As a result the company had to spend money on end tables, and some people have client meetings in an unused office just to have some more desk space.



      In 2017 the company moved from key-based locks to card-based locks. IT was consulted for some of the technical aspects, but only after a system had been decided upon and quotes agreed upon by management. They hadn't considered things like our copiers which would need updating to work with the new format of cards, on top of turnaround times when a visitor came on site (as a keycard would need to be printed for them). The result was a mad rush to buy a new card printer and upgrade our existing copier card scanners.



      And two weeks ago we discovered that management had been talking with an external company for the last 6 months to redevelop the company's (in-house) website. Our current webmaster was only informed when someone from the external company called up asking for login details so they could switch the website over, and now there's a mild panic such as will the new site integrate with other systems we've got? Who will maintain the content on the website? questions about why the change was necessary, why wasn't anyone (except management) consulted about it, and so forth.



      We've raised this issue with our supervisor a few times, who have raised it with management a few times, but nothing seems to change. Projects keep going and those who are making the decisions don't consider the finer details of the project.



      Is there anything we can do to ensure management speak with people before deciding on things? I worry that at some point our customer system will be replaced on a whim by management who sat through a five minute demo at a conference and we'll be struggling to understand why, or keep up.



      I'm a firm believer in "let them fall flat on their face", but clearly that hasn't worked.









      share







      New contributor




      Jim is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      I work for a company that has > 200 employees, and in recent years we've noticed that management hasn't consulted with relevant teams for major projects, resulting in confusion, frustration and extra money spent.



      For example in 2016 the company built a new office across town. The leader of the team who would be working there was asked by management about furnishings and gave their requirements, such as longer desks (to accommodate printers or a space for clients to spread out documents). When the building was 3/4 built the team leader asked about the requirements and found many had been changed or denied, such as desk length or shelving. As a result the company had to spend money on end tables, and some people have client meetings in an unused office just to have some more desk space.



      In 2017 the company moved from key-based locks to card-based locks. IT was consulted for some of the technical aspects, but only after a system had been decided upon and quotes agreed upon by management. They hadn't considered things like our copiers which would need updating to work with the new format of cards, on top of turnaround times when a visitor came on site (as a keycard would need to be printed for them). The result was a mad rush to buy a new card printer and upgrade our existing copier card scanners.



      And two weeks ago we discovered that management had been talking with an external company for the last 6 months to redevelop the company's (in-house) website. Our current webmaster was only informed when someone from the external company called up asking for login details so they could switch the website over, and now there's a mild panic such as will the new site integrate with other systems we've got? Who will maintain the content on the website? questions about why the change was necessary, why wasn't anyone (except management) consulted about it, and so forth.



      We've raised this issue with our supervisor a few times, who have raised it with management a few times, but nothing seems to change. Projects keep going and those who are making the decisions don't consider the finer details of the project.



      Is there anything we can do to ensure management speak with people before deciding on things? I worry that at some point our customer system will be replaced on a whim by management who sat through a five minute demo at a conference and we'll be struggling to understand why, or keep up.



      I'm a firm believer in "let them fall flat on their face", but clearly that hasn't worked.







      management projects





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      share



      share






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      asked 6 mins ago









      JimJim

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